Grand Hotel Italia
Str. Trifoiului - Vasile Conta - Cluj Napoca ()
- Business 4/5
- Coppie 4/5
- Famiglie con bambini 5/5
"Our meeting last week"5/5
I hope this mail finds you well.
I wanted to give you some feedback on our meeting last week. As before, everything went well. It was lovely to work with you again and to see so many other familiar faces working at the Hotel from our meeting early last year.
The service was exemplary, the surroundings very pleasant and you even managed to give us some lovely weather for virtually the whole week J
I had nothing but positive feedback from everyone I spoke to about the venue and general arrangements which is rare in my experience.
On a personal note, I found it extremely gratifying that anything we needed or asked for was readily available, quick response given, and most importantly for me, I knew that you would carry out our requests with no further need to chase up, follow-up, check-up on.
We got first class service all the way, down to the tiniest of detail.
So a BIG thank you to you, your colleagues and the hotel for allowing our meeting to go ahead in a lovely atmosphere free of any stressful situations.
Please forward my thanks to everyone at the hotel who helped to make this happen.
My very best wishes,
Reviewed at 16 ottobre 2013
"One of the best hotels ever - pity about the gym."4/5
Very good hotel. Stayed 5 nights in October 2013 and cannot complain of the service. I was not expecting a resort-like service but it us very food from a business perspective. Jacuzzi in room was a nice touch. View from room was something I will remember for a long time. Restaurant was also of a very high standard. Pity about the lack of gym facilities - it would have got a better rating.
Reviewed at 13 ottobre 2013
"Nice Stay in a Grand Hotel in out of Town Location"4/5
Stayed for three nights while in Cluj on business.
This is a nice clean hotel with a modern feel and friendly service. It looks very grand from the outside. The room was spacious and clean as was the bathroom.
I ate out in the evenings so cannot comment on the lunch and dinner but there was a wide choice to cater for all tastes at breakfast.
Reviewed at 17 settembre 2013